Return Policy

Returns

Returns may be arranged within 30 days of your purchase. After this period, we do not offer refunds or exchanges.
To be eligible for a return, your item must be unopened and in its original packaging.
To arrange a return, please contact info@teaazi.com. We will provide you with return instructions.

Shipping

You will be responsible for the return shipping costs. The original return shipping fee is non-refundable and will be deducted from your refund amount. If you are shipping a package over $100.00, please consider using a trackable shipping service or purchase insurance in the event your package is lost or damaged in transit.

Refunds

Once your return package is received and inspected, we will notify you through email of the approval or rejection of your refund.
If approved, your refund would be processed and a credit would automatically be applied to your original payment method. Please allow 5 to 7 business days for your refund to complete.
If you have any questions about your refund, please contact us at info@teaazi.com.